Walnut Privacy Policy

1. Introduction

Walnut Fencing PTY LTD ("we," "us," "our") respects your privacy and is committed to protecting personal information collected from users of our website located at WalnutFencing.com.au (the “Site”), as well as through consultations, communications, or services provided to clients.

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2. What Information We Collect

• Personal Information: When you request a consultation or contact us, we may collect your name, email address, phone number, and any additional details you voluntarily submit.

• Usage and Analytics Data: We may automatically collect non-personally identifying information such as IP address, browser type, device information, pages visited, and referring URLs to improve our website’s performance and user experience.

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3. How We Use Your Information

We may use your personal information to:

• Respond to inquiries or requests for consultation.

• Provide and manage services you request (e.g., quotes, appointments, installations).

• Send you updates, newsletters, or promotional material ONLY with your explicit consent.

• Analyze website usage to improve content, design, and functionality.

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​4. Disclosure of Your Information

We will not sell your personal information. We may disclose your information to:

• Service providers working on our behalf (e.g., email platforms, analytics tools), are required to maintain confidentiality.

• Legal or regulatory authorities, if required by law or to protect our rights.

• Business transfers, such as in the event of a merger or sale of assets.

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5. Data Security

We use industry-standard safeguards, such as SSL encryption for data transmission and secure access protocols for our systems, to protect your information from unauthorized access, alteration, or destruction. While we strive to protect your data, no security measure is completely infallible.

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6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, abiding by legal, accounting, or regulatory requirements. Once no longer needed, we securely destroy or anonymize your data.

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7. Your Rights

As an Australian individual, you have rights under the Privacy Act, including:

• Accessing your personal information.

• Requesting corrections if the data is incorrect or incomplete.

• Withdrawing consent to marketing communications at any time (via opt-out link or by contacting us).

• Filing a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

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8. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance site navigation, track usage, and collect analytics. You can manage cookie preferences through your browser settings; however, disabling cookies may affect certain site functionalities.

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9. Third-Party Links & Social Media

Our site may contain links to third-party sites (e.g., Facebook, Instagram, and LinkedIn). We are not responsible for their privacy practices. Please review their respective privacy policies before providing them with your personal information.

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10. Children’s Privacy

Our site is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it removed.

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11. Updates to This Policy

We may update this Privacy Policy periodically. When we do, the revision date at the top will be updated. We encourage you to review this policy from time to time to stay informed about how we handle your information.

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12. Contact Us

For inquiries, access or deletion requests, or to opt out of communications, please contact us at:
Email: info@WalnutFencing.com.au
Phone: 03 8764 5929
Address: 39B Rimfire Dr, Hallam VIC 3803, Australia